Privacy Policy
🇪🇺 GDPR Compliance
This privacy policy complies with the General Data Protection Regulation (GDPR) and other applicable data protection laws. You have specific rights regarding your personal data.
1. Information We Collect
Information You Provide
- Name and email address
- Billing and payment information
- Communication preferences
- Support message content
Automatically Collected Information
- IP address and geographic location
- Browser type and device
- Pages visited and time spent
- Cookies and similar technologies
2. How We Use Your Information
- Processing transactions and delivering products
- Providing customer support
- Sending important account updates
- Improving our products and services
- Complying with legal obligations
- Direct marketing (only with your consent)
3. Your GDPR Rights
Under GDPR, you have the following rights:
- Right of access: Request a copy of the personal data we hold
- Right to rectification: Correct inaccurate or incomplete data
- Right to erasure: Request deletion of data in certain circumstances
- Right to restriction: Limit processing of your data
- Right to portability: Receive your data in a structured format
- Right to object: Oppose processing for direct marketing
- Right to withdraw consent: Withdraw consent at any time
4. Information Sharing
We do not sell, trade, or transfer your personal information to third parties without your consent, except as described in this policy:
- Trusted service providers who assist in operating our site
- Payment processors for transactions
- Legal authorities when required by law
- In case of merger or acquisition (with prior notice)
5. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These include data encryption, restricted access, and regular system monitoring.
6. Cookies and Tracking Technologies
We use cookies and similar technologies to improve your experience. You can control cookie usage through your browser settings or our cookie consent banner.
Types of cookies:
- Essential: Necessary for site operation
- Analytics: To understand site usage
- Marketing: For personalized advertising (with consent)
7. Data Retention
We retain your personal data only as long as necessary to fulfill the purposes for which it was collected or as required by legal obligations. Account data is kept until account closure, and transaction data is retained according to tax and legal obligations.
8. International Transfers
Your data may be transferred and processed in countries outside the European Economic Area. In such cases, we ensure appropriate safeguards are implemented for data protection, in accordance with GDPR.
9. Contact and Complaints
To exercise your rights or for questions about this policy:
- Email: office@kynky.ro
- Response time: Within 30 days
- Supervisory authority: You have the right to file a complaint with the National Supervisory Authority for Personal Data Processing (ANSPDCP - Romania)
Last updated: December 2024
Version: 2.0 (GDPR Compliant)